Privatelabel.net has a 30 day money back guarantee on products that are defective by means of poor quality assurance such as: inconsistent viscosity, color, or moldy product.

We do not issue refunds on products that are damaged due to shipping errors made by third party shipping companies. 

To reduce the risk of shipping errors and products being damaged in transit, we offer shipping insurance at checkout on all orders.

You may decide whether shipping insurance is right for you based on the size of your order.